AISY GROWTH
RESOURCES
Polisi Pemulangan & Bayaran Balik (RM)
5.0 Exchange Option
In certain cases, product replacement may be offered instead of a refund
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We reserve the right to reject any refund request that does not meet the above terms.
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4.0 Refund Method & Timeframe
Approved refunds will be processed via original payment method
Processing time: 7–14 working days after refund approval
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2.0 Non-Refundable Cases
Refunds will NOT be provided for:
Change of mind after purchase
Incorrect address provided by customer
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Product already used, altered, or damaged after delivery
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Minor packaging or colour differences that do not affect product function
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3.0 Return Proceess
Refund Policy
Item received is damaged, defective, or incorrect
Issue must be reported within 48 hours after receiving the product
Proof is required (clear photo and/or video of product and packaging)
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1.0 Eligibility For Refund
Refunds are only applicable under the following conditions:
Customer must contact us before returning any item
Returned product must be in original condition and original packaging
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Return shipping cost is borne by customer unless the mistake is on our side